Service Advisor

Job Description:

Champion Porsche has an immediate opening for an experienced Service Advisor, who is energetic, has a positive attitude and who has the desire to provide the highest degree of customer service and integrity.

2+ Years’ experience required as a Service Advisor with a high line automotive brand.

Major responsibilities:

• Promote the sales of parts and labor
• Identify and understand the customer's service needs
• Document the service needs, repair information, and vehicle condition upon arrival by completing walk around inspection in the service drive.
• Ensure the repair order is accurate and complete
• Administer new and used vehicle warranty repairs in accordance with warranty specifications.
• Inspect the vehicle to make sure it is ready for return to the customer
• Maintain customer follow-up system according to guidelines
• Ensure service level provided to the customer is worthy of achieving CSI scores of 96.0 or better
• Good communication skills with customers in person, on the telephone and via email.
• Verify all authorized work completed and quality check
• Receive accurate estimate and parts availability from technician
• Keep informed and current with all service-related factory communications

Please make sure resumes are accurate and up to date to be considered for the position.

Job Type:

• Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

To apply for this job use our online application form below.

Or to speak to a person directly call our HR department at (954) 946-4020 or send your resume with complete job history to career@champion-porsche.com

Job Type
Service

Location
Champion Porsche
500 West Copans Road
Pompano Beach, FL 33064
Directions

Apply for this job

Is it time to take the next step in your career? If you think you have what it takes to join our talented team of professionals here at Champion Porsche than we want to hear from you! Be prepared for a challenging and rewarding experience where you can not only grow as a professional, but as an individual as well.